Privacy Policy
At The Keltic Resort, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how The Keltic Resort collects, uses, discloses, and safeguards information when you visit our website, make a reservation, submit an inquiry, sign up for communications, or otherwise interact with us online.
By using this website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following personal and non-personal information from you:
Personal Information:
- Names
- Email addresses
- Phone numbers
- Membership information
Non-Personal Information:
- Non-identifiable data collected by Google Analytics (e.g., IP addresses, browser type, user behavior on the website)
- This non-personal information is aggregated and not tied to any specific individual.
Note: Financial data or payment information is not collected on kelticresort.com. Tee times are booked through Tee On booking software, which has its own privacy and data protection policies.
2. How Information is Collected
We collect information through:
- Online forms filled out by users on the website
- Tracking technologies like Google Analytics, which gathers non-personal, aggregated data about website usage and visitor behavior.
By submitting forms on our website, you consent to receiving marketing communications from The Keltic Resort.
3. Purpose of Data Collection
The information we collect is used for the following purposes:
- Improving website services and user experience
- Customer communication and feedback
- Troubleshooting issues related to the website or services
- Marketing communications
4. Data Sharing
We respect your privacy and do not share or sell your personal information to third parties. Your personal data is not given to other companies, except for limited purposes:
- Email Addresses and Names: These may be shared with our email marketing service to send communications you have opted into.
- Physical Addresses: If you submit a physical address for marketing purposes, it may be used for mailing information.
We do not share payment history, payment information, or membership information with any third parties. Mobile opt-in data will not be shared with third parties.
5. Data Protection
We use secure forms on our website to protect your personal information. While we take precautions to safeguard your data, no method of transmission over the Internet is completely secure. However, we strive to use commercially acceptable means to protect it.
6. Cookie Policy
The Keltic Resort uses cookies and similar technologies on kelticresort.com to track website usage, performance, and to improve user experience. Our cookie usage is primarily tied to Google Analytics 4 (GA4) for website analytics.
Cookies We Use:
- Google Analytics Cookies: These cookies help us understand how visitors interact with our site by collecting non-personal, aggregated data such as pages viewed, time spent on the site, and referral sources.
- This data is anonymized and cannot identify individual users.
- Data collected may include IP address, browser type, device information, and user behavior.
By using the kelticresort.com website, you consent to the use of cookies in line with this policy.
Managing Cookies: You can choose to block or disable cookies via your browser settings. However, please note that some features of the website may not function properly if cookies are disabled.
To learn more about Google’s privacy practices related to analytics data, please review Google’s Privacy Policy.
7. User Rights
You have the right to opt out of marketing communications or request the deletion of your personal data. To unsubscribe from our communications:
- Use the unsubscribe link at the bottom of every email, or
- Email us at emailmarketing@kelticresort.com.
8. Data Retention
We retain personal data for as long as necessary to fulfill the purposes described in this policy, or as required by applicable laws.
9. Compliance with PIPEDA
The Keltic Resort operates in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA). We are committed to ensuring that your personal information is handled responsibly and securely.
10. Accessibility Policy
The Keltic Resort is committed to ensuring accessibility for all visitors to our website, including those with disabilities. We strive to make kelticresort.com compliant with the Accessibility for Ontarians with Disabilities Act (AODA) and make reasonable efforts to ensure that our website and content are accessible to users of all abilities.
Steps We Take to Improve Accessibility:
- We continually review and update our website to ensure it meets the standards as required under AODA.
- Our website design includes features such as alt text for images, keyboard navigability, and adequate colour contrast for readability.
If you experience any difficulty accessing content or services on kelticresort.com, please contact us at emailmarketing@kelticresort.com. with a description of the accessibility issue, and we will work to resolve it as promptly as possible.
11. Changes to This Privacy Policy
We reserve the right to update this privacy policy at any time. Changes will be posted on this page and are effective immediately upon posting. Please check this page periodically to stay informed about any updates.
12. Contact Us
If you have any questions or concerns regarding this privacy policy or your personal information, please contact us at:
Email: emailmarketing@kelticresort.com.
Address: 302 Keltic In Road, Middle Head Peninsula, Ingonish Beach, Nova Scotia, B0C 1L0
Website: kelticresort.com