Guest Policy

Check-In

4:00 PM

Early check-in requests will be accommodated whenever possible but cannot be guaranteed.

Check-Out

11:00 AM

Complimentary late check-out until 12:00 PM may be requested, subject to availability.

Late check-out after 12:00 PM may result in a fee of $100 CAD.

Guests departing earlier than their original reservation dates may be subject to an early departure fee of $100 CAD.

Reservations may be cancelled or modified up to 3 days prior to arrival without penalty.

Cancellations made within 3 days of arrival will be charged a one-night fee based on the booked rate.

For reservation assistance, please contact the resort directly at 1-902-285-2880.

Upon check-in, the full amount of the reservation will be charged to the guest’s credit card.

An additional pre-authorization hold of $250 CAD will also be placed for incidental charges during your stay.

The Keltic Resort welcomes dogs and cats in selected pet-friendly accommodations.

Pet Fees

• $50 CAD cleaning fee per stay
• Maximum of $100 CAD for two pets
• Rates exclusive of applicable taxes

Service dogs are always welcome at no charge.

• Pet-friendly rooms must be requested in advance
• Pets must remain supervised and leashed in public areas
• Pets are not permitted in restaurants or aquatic facilities
• Dogs are welcome on outdoor patios
• Pets may not be left unattended in guest rooms
• Pet-sitting services are not available

For the safety of pets and local wildlife, dogs must remain on-leash throughout the property and within Cape Breton Highlands National Park.

Guests are responsible for any damages, excessive cleaning, odours, stains, or pet-related disruptions. Additional cleaning or damage charges of up to $250 CAD may apply.

To request a pet-friendly room, please contact the resort directly.

Most areas of The Keltic Resort are accessible to guests using wheelchairs.

A limited number of accessible guest rooms with roll-in showers are available and should be reserved in advance whenever possible.

For accessibility requests or assistance, please contact:

guestservices@kelticresort.com

1-902-285-2880

Complimentary parking is available throughout the property.

As The Keltic Resort is located within Cape Breton Highlands National Park, a Parks Canada pass may be required. Please visit the Parks Canada website for current information and park access requirements.

Designated accessible parking spaces are available.

At this time, EV charging stations are not available on-site. The nearest charging station is located behind the Ingonish Information Centre.

All guest rooms at The Keltic Resort are non-smoking.

Smoking inside guest rooms may result in a cleaning fee of up to $250 CAD.

Please contact the Front Desk for designated outdoor smoking locations.

Quiet hours are observed daily from 11:00 PM to 7:00 AM.

Noise complaints during quiet hours will be addressed promptly. Continued disturbances may result in warnings, additional charges, or removal from the property.

Guests are responsible for any damage caused to rooms, furnishings, or resort property during their stay.

Damage fees of up to $250 CAD or more may be charged depending on the severity of the damage, including stains, odours, or excessive cleaning requirements.

Any additional charges will be communicated directly to the guest.

Stayover housekeeping service is available until 3:00 PM daily.

Please place the “Make Up Room” sign on your door if service is requested.

For the safety of pets and staff, housekeeping cannot enter rooms containing unattended pets.

Complimentary cribs and cots are available upon request, subject to availability at the time of check-in.

Please note:

• Cots are only available in the Corson House building

• Children 17 years of age and under stay free when sharing a room with an adult
• Minimum check-in age is 19
• Travel agency commissions are not available
• Guest laundry facilities are not available on-site

As Highlands Links is located within Cape Breton Highlands National Park, all visitors require a valid Parks Canada Entry Pass.

Passes may be purchased at the clubhouse upon arrival. For current park information and rates, please visit the Parks Canada website before your trip.

All golfers are required to register at the clubhouse a minimum of 15 minutes prior to their scheduled tee time.

Guests arriving late may experience adjustments to their tee time based on course operations and availability.

Tee times may be cancelled or modified up to 72 hours prior to the scheduled tee time.

Cancellations made within the cancellation window may be subject to applicable charges.

To help maintain an enjoyable experience for all golfers, Highlands Links follows a Pace of Play Program target of 4 hours and 30 minutes for a foursome.

Guests are kindly asked to keep pace with the group ahead throughout their round.

Rental clubs are available for guests who prefer to travel light or experience the course with premium equipment.

Availability is limited and subject to demand. We recommend confirming rental availability in advance whenever possible.

Power carts are available to rent subject to availability, weather, and course conditions. All power cart operators must possess a valid driver’s license. At certain times throughout the season, cart restrictions may be implemented to help protect course conditions.

Cell service in the Highlands may vary depending on your provider and weather conditions.

Coverage is generally available through Bell, Rogers, and Telus, though service interruptions may occur throughout Cape Breton Highlands National Park.

Golf in the Highlands is closely connected to the surrounding natural environment.

Course operations may occasionally be impacted by:

• Fog
• Frost delays
• Wildlife activity
• Maintenance requirements

Temporary cart restrictions or operational adjustments may occur throughout the season to help preserve course conditions and ensure guest safety.